Service request management

Service Requests Simplified, Tenant Satisfaction Ensured

Harness the power of real-time request tracking, scheduling, and interactive communication to enhance tenant satisfaction. Say goodbye to the chaos of manual management and hello to streamlined operations.

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Rent Collection

Easy & Fast
Tenant Screening

Text & Email Tenants
in Minutes

All the Details in
One Place

Ready to stop tracking down pesky paper service receipts?

Imagine... no physical paper trail for all those maintenance requests... one-click scheduling of inspections or repairs. Right now, you're probably navigating the availability of several vendors and the tenants who need their help, plus wondering if you'll get all the receipts and paperwork back when it's over — inspection workflows and service requests can be exhausting.

That's where we come in...

DoorSpot tackles these challenges head-on. We help you build inspection templates: build it once, then 'click to create' as you go, along with easy scheduling of any on-site service visits, plus automatic tracking of notes, uploaded receipts, and status updates along the way.

Customize your DoorSpot Service Center to work for you.

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DoorSpot Helps You...
manage your service requests + inspections easier and faster

24/7 Maintenance Request Portal

  • Around-the-Clock Accessibility: Resolve maintenance issues quicker with our 24/7 maintenance request portal. No matter the hour, tenants can easily log concerns, leading to swift resolutions and happier residents.
  • User-Friendly Maintenance Portal: Keep things simple with our user-friendly maintenance request portal. With a few taps, tenants can report issues, making the process hassle-free.
  • Instant Notification of Maintenance Requests: Never miss a maintenance request with our instant notification feature. Get alerts as soon as a tenant raises an issue, ensuring quick response times and efficient repairs.
  • Detailed Request Documentation: Document every request in detail with our comprehensive maintenance portal. From issue descriptions to timestamps, have all the information at your fingertips.

Real-Time Request Tracking

  • Live Maintenance Tracking: Experience total transparency with our live maintenance tracking feature. Follow each request from submission to resolution, ensuring every issue is handled in a timely manner.
  • Instant Status Updates: Stay informed with instant status updates on each maintenance request. Receive real-time notifications when a request status changes, ensuring swift responses and efficient repairs.
  • Tenant Communication Made Easy: Keep tenants informed about the status of their requests, boosting satisfaction and trust. Foster excellent tenant relationships with our property management software.
  • Detailed Maintenance Analytics: Review request patterns, response times, and recurring issues, using these insights to improve your property's maintenance plan.

Digital Inspection Integration

  • Seamless Inspection Scheduling: Streamline your inspection process with our scheduling feature. Schedule dates and notify tenants all from one place. Experience the future of property inspections today.
  • Real-Time Inspection Reports: Generate and access real-time inspection reports. Capture images, make notes, and share reports instantly, ensuring comprehensive documentation of property conditions.
  • Automated Inspection Checklist: Never miss a detail with our inspection checklist. Ensure your property is thoroughly inspected, leading to well-maintained and valuable assets. Make your inspections foolproof.
  • Tenant-Friendly Inspection Updates: Keep your tenants in the loop with our tenant-friendly inspection updates. Foster excellent tenant relations with effective communication.
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People Rave About Our Software

We needed an easy way to facilitate tenant payments online. Our tenants were able to quickly and easily use the platform to see rent invoices and pay them with a very minimal fee.

Carol W.


The portal was so easy to use, much simpler than my last landlord's software.

Collin P.


Very good customer service. Always prompt service with any problems. Willing to listen to my concerns.

Sharon H.


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Your Roadmap to Smarter Rental Management

Switching to a new property management software might seem daunting, but we've made it as simple as 1-2-3. Here's your roadmap to a stress-free transition:

Step 1: Book a Demo

We'll show you the ins and outs of DoorSpot and demonstrate how it can simplify your rental management tasks. This is a no-pressure, informative session designed to answer all your questions.

Step 2: Seamless Start

Once you're ready to proceed, our team will assist you in setting up your account or moving your data from your current system to DoorSpot. We handle the heavy lifting, making sure everything is set up right.

Step 3: Enjoy the DoorSpot Difference

No more juggling spreadsheets or missing important tasks. DoorSpot's automated workflows and insightful reporting tools will help you manage your portfolio more efficiently, freeing up your time.

Start your journey to smarter rental management.

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DoorSpot Pricing: Smart Rental Management within Reach

We believe in transparent and straightforward pricing, so you know exactly what you're getting, at a cost that fits your budget. We're confident you'll find value in DoorSpot, so we're offering a free 14-day trial for you to explore all its features.

Core Package Starting at $54/month
for 1-200 units

With our Core package, you'll have access to a robust suite of rental management tools. It's more than just software; it's your sidekick in managing your rentals.

The best part? You can start your journey with DoorSpot absolutely free. No contracts or cancellation fees. No credit card required. If you decide DoorSpot is the right fit for you, it's a simple switch to our paid service.

Experience the DoorSpot difference. Start your free trial now.

About DoorSpot: The People Behind your Property Success

We're not just another software company. We've felt the late-night frustration of juggling multiple spreadsheets, the overwhelm of managing service requests, and the constant challenge of keeping track of tenants. We've been there, and we understand your needs intimately.

We're passionate about transforming the rental property management process. We've put our years of experience into DoorSpot to create a simple, powerful tool that makes managing properties less time-consuming and more enjoyable. We believe in empowering you to focus on growing your business and achieving your property goals.

Join us on the journey to a smarter rental management.

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Frequently Asked Questions

Is there a fee to pay rent?

Your tenant can pay free via eCheck (ACH) on our premium plan. The fee is $2 if on our core plan. To pay via a card (credit or debit), there is a 3% processing fee.

How many properties can I manage?

The number of properties or tenants you can manage is unlimited. Our pricing model allows the system to grow with you. After your first 25 units, you begin paying on a per-unit basis.

How long does it take to get started?

Our simple setup process means you can be up and running in minutes. If you already have a property management solution or are even using Excel, our onboarding team will assist you in importing all of your existing data at no additional cost.

What if I need help?

At DoorSpot, our top priority is your success. You can reach our dedicated support team via chat, email, or phone anytime. We partner with you to ensure that all your needs are met.